Warranty and Return Conditions
GUARANTEE FAULTY PRODUCTS
Mekatron intelligence provides a 2-year warranty for the products of which it is a manufacturer, against manufacturing defects within the framework determined by the laws. For the determination or complaint about these products, the definition of defective/problematic product and a defect arising from production are made as products that are defective from the moment of receipt or products that are inoperable within 14 days due to an error not caused by use._cc781905-5cde-3194-bb3b- 136bad5cf58d_
The shipping costs of these products, which can be sent to Mekatron intelligence for the necessary repairs within the manufacturer's warranty conditions, and those sent within the first 14 days from the delivery date, will be covered by Mekatron intelligence. The products to be returned must be delivered to us by the cargo companies that our company works with. The shipping fee of the items sent after 14 days belongs to the BUYER.
RETURN OF DEFECTIVE PRODUCTS
Mekatron intelligence is a company that accepts returns for its products within the framework required by law. In general, you can return the games you purchased without destroying them, using them and without impairing the resaleability of the product, by stating the reason within 14 days from the delivery date. .
Cancellation of the order can be made at any time until the invoice with the waybill is issued, and it is not refundable. Again, if the invoiced products are canceled before delivery to the customer, the tracking regarding the cargo company will be made by intelligence Mekatron. The return conditions for the products that have been purchased and delivered but have been abandoned, ie the right of withdrawal will be used, are also included in the Sales Contract and are arranged as follows:
In general, you can return the products you purchased within 14 days from the date of delivery, without destroying, using and without impairing the resaleability of the product, by stating the reason. In such shipments made in accordance with the return conditions, the shipping fee will be paid by the BUYER. If you want to cancel your ordered products before shipping, please contact us by calling our Mekatron intelligence contact number.